Bill Baer /bɛːr/

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Bill Baer /bɛːr/
Bill Baer is a Senior Product Manager for Microsoft Search, Assistant, and Intelligence and Microsoft Syntex at Microsoft in Redmond, Washington.

More KB934525 Troubleshooting...

More KB934525 Troubleshooting...

More KB934525 Troubleshooting...

  Windows SharePoint Services 3.0

Problem:  web.config is Read-only

Isolation: Check upgrade.log at %commonprogramfiles%Microsoft SharedWeb Server Extensions12BINLOGS, looking for the following error:

[IisWebSiteSequence] [ERROR] [10/17/2007 11:38:22 AM]: Access to the path 'C:InetpubwwwrootwssVirtualDirectories5003web.config' is denied.

Cause: Insufficient user rights on the file (ACL); this can happen if the read-only flag is actively set the for the web.config and/or if using a source code management system to maintain web.config.

Solution: Ensure that Everyone has write access to web.config when running the SharePoint Products and Technologies Configuration Wizard and in addition ensure that the read-only flag is not enabled on the file and that no other process lock this file, for example, a virus scanning application.

Problem:  ASP.NET not Correctly Registered in the IIS Metabase

Isolation: Check upgrade.log at %commonprogramfiles%Microsoft SharedWeb Server Extensions12BINLOGS, looking for the following error:

[SPIisWebSiteWssSequence] [ERROR] [10/10/2007 10:21:25 AM]: Action 3.0.3.0 of Microsoft.SharePoint.Upgrade.SPIisWebSiteWssSequence failed. [SPIisWebSiteWssSequence] [ERROR] [10/10/2007 10:21:25 AM]: InstallAspNet 566609673 failed. [SPIisWebSiteWssSequence] [ERROR] [10/10/2007 10:21:25 AM]:    at Microsoft.SharePoint.Upgrade.EnsureAspNetScriptMapInstalled.Upgrade()    at Microsoft.SharePoint.Upgrade.SPActionSequence.Upgrade()

Be aware that the number between InstallAspNet and failed will vary this is the ID of the affected IIS site.

Cause: The ASP.NET registration in the Metabase is not correct and requires remediation.

Solution:

  1. Open a Command Prompt and navigate to the following directory “%windir%microsoft.netframeworkv2.0.50727”
  2. Execute the following command: “aspnet_regiis.exe -i”

NOTE This will update all IIS Web sites/Virtual Servers to use .NET framework 2.0.  In the event that some IIS Web sites/Virtual Servers should use .NET Framework 1.1 or 1.0 they will need to be adjusted after executing aspnet_regiis.exe -i successfully as an alternative you can try to run “aspnet_regiis.exe –s W3SVC/number/ROOT” where number is the number between InstallAspNet and failed in the upgrade log.

Problem:  web.config is Missing

Isolation: Check upgrade.log at %commonprogramfiles%Microsoft SharedWeb Server Extensions12BINLOGS, looking for the following error:

[AssemblyReferenceFixUp] [3.0.4.0] [ERROR] [10/18/2007 11:47:40 AM]: Application Web Config for this IIS site (944564711) could not be found at D:wwwrootwssVirtualDirectories5003web.config.

Cause: web.config has been deleted by an administrator.

Resolution: Ensure that all web.config files for all configured SharePoint web applications exists before running the SharePoint Products and Technologies Configuration Wizard.

For all other issues, consider the following steps:

Clear Cache

  1. Navigate to C:Documents and SettingsAll UsersApplication DataMicrosoftSharePointConfig in Windows Explorer
  2. Backup and delete the XML files in the directory
  3. Change the content of the cache.ini to „1”
  4. Restart the Windows SharePoint Services Timer Service
  5. Restart the Windows SharePoint Services Administration Service
  6. Open a Command Prompt and navigate to the following directory %commonprogramfiles%Microsoft SharedWeb Server Extensions12BIN
  7. Execute the following command “psconfig -cmd upgrade -inplace b2b –force”

NOTE Do not use the SharePoint Products and Technologies user interface.

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